Disclaimer: No liability will be taken for any information contained in, on or linked to this page or other pages which are used in any manner or form unless prior express advice has been obtained from Mxrad Pty Ltd. Further no liability is taken for any information contained on other sites linked to this page and any information contained therein or thereon should not be relied upon by the user of such information. The information provided on this site is accurate at the time of publication and is understood to be precise however Mxrad Pty Ltd is always working to correct and update information and to ensure its accuracy but it does not guarantee, nor accept, any liability in respect of such accuracy, currency or completeness of any of this information.
Copyright: All text and images contained or linked to this page, with exception of links to other sites, are subject to copyright and may not be used; reproduced; disseminated; copied; sent by post, facsimile, email, any other electronic means, but not limited to these methods; or generally dealt with in any manner or form without express permission of Mxrad Pty Ltd. Notwithstanding this the information on this web site may be viewed on your computer screen and only reproduced for your private use and further you are not permitted to reproduce, use or display the contents of this site in any other way.
Privacy Policy: Mxrad Pty Ltd respects the privacy of individuals and will comply with the private sector provisions of the Privacy Act which centre around 10 National Privacy Principles (the NPPs) that set out how private sector organisations should collect, use, keep secure and disclose personal information. The principles give individuals a right to know what information an organisation holds about them and a right to correct that information if it is wrong. Mxrad Pty Ltd is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. Mxrad Pty Ltd uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Mxrad Pty Ltd only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
Pricing Policy: Where prices are specified Mxrad Pty Ltd prices are in Australian dollars (AUD) unless otherwise stipulated and include GST (Goods and Services Tax).
Product Warranties: Due to the nature and use of products supplied by Mxrad Pty Ltd, Mxrad Pty Ltd relies solely on the manufacturer’s original supplier’s warranty (if available) and Mxrad Pty Ltd neither confers nor gives any further warranties as to suitability of products. All parts supplied by Mxrad Pty Ltd are deemed to be for use in motorsport and are not authorised to be used on Australian registered vehicles and as such no warranties are provided. Further unless specific notice is given that the product or products supplied conform with current Australian Standards no claim can be made to the contrary that the products conform to existing Australian Standards nor are they authorised to be used on Australian registered vehicles.
Shipping and Delivery Policy: We deliver products Australia wide using the best available services depending on delivery location and pricing. Shipping costs are influenced by the size and weight of the product and the location of delivery, exact costs will be determined at the time of placing your order. Should your order delivery location or the size of the shipment be outside of our general terms we will advise you separately of the costs and timing of shipment. Orders are usually dispatched within 2-3 days of placement and should be received within 3-7 business days depending on your location and any special requirements. Should you require your own choice of alternative shipping arrangements please advise us at time of placing your order. Mxrad Pty Ltd ships goods Australia wide, should you require shipping to international destinations please enquire about placement of a special order using our contact details as specified in the contact us section of our website.
Customer Service Policy: Mxrad Pty Ltd is committed to providing exceptional customer service and quality products. We endeavour to ensure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3 to 10 business days from placement of order; in the unlikely event that the product ordered is not available or we are unable to complete the order as requested we will notify you within 2 business days to arrange an agreeable alternative item, or a backorder or a full refund of the products which are not available.
Refund Policy: Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.
Security Policy: When purchasing from Mxrad Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy please contact our customer support centre info@mxrad.com.au.
